We describe the formation of an ACS service at a tertiary referral hospital in Rwanda, detailing the patients, staff, space, and systems involved.
Description of the ACS service
In 2012, two general surgical services were on duty every other day and all emergency patients were assigned to the service on call. The daily and nightly influx of patients requiring emergency surgical attention disrupted the elective surgery schedules, creating frustration for both patients and doctors.
In 2013, an ACS team was started at CHUK. All patients who present through the emergency room with a condition considered to be an acute surgical problem are admitted to the ACS service. The ACS team takes care of both trauma and non-trauma general surgery emergencies including patients with thoracic injuries. It coordinates the management of polytrauma patients managed by multiple teams. Patients with isolated fractures, head injuries and urological emergencies are managed by those respective specialties. A separate surgical service performs elective surgery. The ACS service manages all obstetrics and gynecology consults whereas internal medicine consults are managed by the elective surgery service. Pediatric surgery consults, both elective and emergent, are managed by a separate pediatric surgery team.
Faculty surgeons, residents (PGY 1–4), and medical students are assigned to both elective surgical and ACS services. Initially, a single faculty member was assigned to oversee the ACS service. Faculty coverage has since increased to two to three faculty to cover the team. On average, there are three junior and one senior residents assigned to the ACS service. Medical students also rotate on the ACS service. Teaching occurs primarily at the bedside. There are weekly morbidity and mortality conferences with all general surgery residents, primarily discussing ACS patients.14
Faculty surgeons and residents assigned to both ACS and elective surgical services participate in night-call (approximately 17:00–07:00) and weekend call. During that time frame, the on-call team manages the emergency admissions operatively and non-operatively. During the normal working hours (approximately 07:00–17:00) the ACS team assumes responsibility for those patients. Every weekday morning, the general surgery faculty and residents discuss all operations performed overnight as well as any pending cases. This helps ensure adequate and appropriate sign-out of ACS patients. It is also an opportunity to discuss challenging and interesting cases.
Two ORs are devoted to emergency surgery operations. One OR is primarily for emergency general surgery operations with occasional use by otorhinolaryngology and urology for emergency procedures. The second emergency OR is primarily used by orthopedics with occasional use by neurosurgery for emergency procedures. Elective operations continue per a block schedule in the four other ORs, split between elective general surgery, pediatric surgery, elective orthopedic surgery, neurosurgery, urology, otorhinolaryngology, and plastic surgery.
Due to high bed occupancy, a shortage of ward beds can delay patients transferring out of the recovery room, and therefore out of the OR. To mitigate this problem, beginning in 2013, each surgical service is allocated a dedicated number of hospital ward beds. Patients cannot be brought to the OR if there is not a ward available for them postoperatively. Each surgical service is then responsible for ensuring patient flow with timely and appropriate discharge of patients from the ward. The general surgery ward has 48 beds. Of these, 24 are dedicated for ACS patients. These beds are located in a single ward, allowing for a consistent nursing team that is familiar with ACS practices.
Daily ward rounds with faculty were instituted, including weekends. Each evening, sign-out rounds were completed between the ACS residents and the on-call team. A list was developed to track and monitor ACS patients. After discharge from the hospital, patients are followed in a dedicated ACS clinic for postoperative issues. No new surgical consults are seen in the ACS clinic.
We conducted a retrospective chart review of urgent and emergent general surgery operations before (January to March 2013) and after (January to March 2017) initiation of an ACS service. We compared variables including: time from admission to operation, intensive care unit (ICU) admission, reoperations, length of hospital stay, and in-hospital mortality.
All patients undergoing urgent or emergent general surgery operations at CHUK during the time periods were included in the study. Data were collected from the patient chart, OR and ward logbooks, and operative database. The information collected included demographic and clinical variables, operative details, and clinical outcomes.
Fever was defined as temperature greater than 38.5°C. Tachycardia was defined as heart rate greater than 90 beats per minute. Tachypnea was defined as respiratory rate greater than 22 breaths per minute. Hypotensive was defined as systolic blood pressure less than 90 mm Hg. Hypoxia was defined as oxygen saturation less than 90%. Leukocytosis was defined as white cells greater than 10 ×10∧9/L. Anemia was defined as hemoglobin <100 g/L. Thrombocytopenia was defined as platelets less than 150 ×10∧9/L. Renal failure was defined as creatinine greater than 168 μmol/L. Complications were based on attending physicians’ clinical assessment and physician documentation in the patient chart.
Data were entered into an Excel database and analyzed using STATA V.13.0 (College Station, TX). Categorical variables were reported as frequencies and percentages. Continuous variables were reported as medians and IQRs. Analysis of categorical variables was performed using χ2 or Fisher’s exact test. Continuous variables were analyzed using Wilcoxon rank-sum test. The primary outcomes were time from admission to operation and length of hospital stay. Secondary outcomes were number and frequency of patients requiring reoperation and in-hospital mortality.