Discussion

The value of incorporating ‘realism’ into the literary, visual, and dramatic arts with respect to reaching and appealing to a wide audience has long been recognized by authors, artists, and playwrights alike. Since the dawn of the television drama in the 1950s, the portrayal of realism has been of similar concern, with the goal of sustaining mass market consumption of television programming. Recognizing the influence of this new medium, the American Medical Association (AMA) created the Physicians’ Advisory Committee for Radio, Television and Motion Pictures in 1955, with the goal of establishing organizational influence and control regarding the medical issues being portrayed on such early television serials set in hospitals as Ben Casey and Dr. Kildare.7 In exchange for consultation regarding accuracy in the portrayal of disease, appearance of operating rooms, use of medical instruments, and performance of emergency room procedures such as cardiopulmonary resuscitation, television procedures were able to display the seal of approval of the organization in the credits, effectively providing an aura of realism as sanctioned by an authoritative body. It was obvious to the AMA, at a time when media psychology was a nascent science, that the portrayal of the medical profession on television could have significant influence on the public perception of doctors, hospitals, and the practice of medicine in general.

Although the producers of television dramas have long abandoned with formal, public collaboration with organizations such as the AMA, they continue to employ physician consultants to assist with accurate portrayals of patients, physicians, and hospital settings with the goal of realism in mind. Although realism is an integral element to the success of a television drama set in a contemporary workplace, be it a hospital or police department, the requirements for dramatic effect demand a focus on the exceptional rather than the mundane. Hence, American television medical dramas tend to rely on storylines that feature rare diseases, odd presentations of common diseases, fantastic and/or quirky injuries, and mass casualty events, all framed within a ‘realistic’ representation of a typical US hospital. In addition, the dramatic construct of a television serial lend to deviations from reality or accuracy in an effort to preserve the ability to communicate a story within the constraints of a 1 hour show. As such, surgeons in the operating room are often presented without masks and protective eyewear (so the viewing audience may recognize the characters), and the time constraints of the show require that most of the plot lines be wrapped up by end of the hour, including storylines related to a patient’s illness or injury.

The balancing act between the presentation of the realistic and the dramatic can actually result in a skewed perception of reality among television viewers. Cultivation theory suggests that the portrayal of social reality on television ultimately shapes the viewer’s perception of social reality in real life. The development of cultivation theory began in the 1970s, arguing that the depictions of violence on television could shape the viewers’ perception on the prevalence of violence in the real world, despite it being relatively inaccurate.8 More recent work has examined cultivation theory in the context of the modern medical television drama. As a result of the artistic license taken with the presentation of doctors, patients, and illness on television, viewers of medical dramas may develop a distorted perspective regarding prevalent health issues in the real world. In a study by Chung et al, heavy viewers of medical dramas were less likely to rate cardiovascular disease and cancer as important societal issues and were more likely to agree with the statement that cancer prevention is uncertain and that the disease is fatal.1 In a study by Quick, regular viewers of Grey’s Anatomy perceived the content to be realistic, which led to belief that doctors are courageous and led to perceived satisfaction with one’s real-world doctor.9

Furthermore, television portrayal of medicine may have a profound effect on patient’s medical knowledge and decision-making. A survey of geriatric patients demonstrated that 42% of older adults named television as their primary source of health information.10 In a study of sources of medical information, minorities were significantly more likely to recognize television as a valuable resource.11 Among older adults identifying television as a primary resource for medical information, overly optimistic predictions of survival rates after cardiopulmonary resuscitation were observed.12 When a patient develops a major illness with a subacute time course, the misperceptions that have been cultivated by television consumption may be mitigated by patient education provided by the physician, medical institution, or other reputable sources for patient education. Trauma patients are relatively unique in this regard, as the suddenness of injury and subsequent hospitalization do not allow for any educational opportunity to manage patient’s expectations prior to medical treatment, and it is likely that patients with injury and their families are therefore more prone to rely on perceptions gleaned from television to guide their expectations.

With this in mind, we were interested to see how television portrayal of injury differs from reality, providing some insight into how many of our trauma patients may anticipate their hospital course and outcome after injury. From our analysis of the depictions of trauma patients over 12 seasons of the most popular medical drama in its time, it is clear that there are deviations from reality that follow a set pattern, regarding the nature of the injury. Trauma patients as depicted on television usually need an urgent operation to address an injured body part, and then alternatively die or, in most cases, have a swift recovery with return to home after a relatively brief hospital stay. As anyone involved in the care of patients at a regional trauma center knows, real-life patients are often managed non-operatively or with operations (sometimes multiple) performed at an interval to the time of admission, and depending on the burden of injury, often require prolonged hospitalization and have disabilities requiring transfer to long-term inpatient facilities.

The findings of this study beg the question as to what should specifically done with this information. In an era where patient satisfaction is a major component of the quality initiatives of healthcare institutions and a pay-for-performance measure in many physician compensation plans, it is important to develop awareness of the drivers of patient satisfaction. Divergence of patient expectations from reality may, in fact, contribute to lower levels of satisfaction.13 14 In the present study, we have demonstrated how the representation of trauma patients on television dramas differs from reality, particularly with respect to recovery after injury. It follows that patient’s expectations after injury may be distorted by this unrealistic depiction of injury on television.

Although the results of the present study provide evidence to speculate that there is a disconnect between trauma patient expectations versus reality as shaped by representations from television shows such as Grey’s Anatomy, we and others have yet to specifically evaluate whether consumption of mass media is truly associated with such misperceptions. In fact, patient’s expectations after injury in general remain relatively unclear, and exploration of this area may offer insight that could lead to both improved patient satisfaction and engagement in the recovery process, ultimately leading to better outcomes. At our institution, this study is leading us to embark on research to measure the trauma patient expectations with respect to convalescence after injury and how mass media consumption influences these expectations. Specifically, we hope to establish a baseline understanding of public perception of the trauma patient experience after common injuries, as well as the influence of mass media consumption such as Grey’s Anatomy on these perceptions. Regarding performance improvement, we are assessing how well we are meeting the needs of our patients and families with respect to interpersonal communication concerning expectations of hospital course, return to home, and return to functionality. We encourage others to do similar explorations of the trauma patient experience at their own institutions in an effort to improve understanding of patient’s perceptions and expectations after traumatic injury.